Privacy Policy
Last updated: August 26, 2026
Your privacy is sacred to us. This policy explains how we collect, use, and protect your personal information.
Quick Overview
• We collect information you provide to help you find compatible matches
• We use your data only for matrimonial services and never sell it to third parties
• You control your profile visibility and can delete your account anytime
• We implement industry-standard security measures to protect your data
1. Information We Collect
Personal Information:
Name, age, gender, contact details, location, education, occupation, family details, spiritual preferences, photos, and partner preferences.
Usage Information:
Profile views, search queries, communication history, login times, device information, and IP addresses.
Payment Information:
Billing details and transaction history for premium services (payment processing handled by secure third-party providers).
2. How We Use Your Information
Matrimonial Services:
To create your profile, suggest compatible matches, facilitate communication, and provide counselor services.
Service Improvement:
To enhance our matching algorithms, improve user experience, and develop new features.
Communication:
To send service updates, match notifications, and respond to your inquiries.
Safety & Security:
To verify profiles, prevent fraud, and maintain platform safety.
3. Information Sharing & Disclosure
With Other Users:
Your profile information is visible to other users based on your privacy settings. Contact information is shared only when you choose to do so.
With Temple Partners:
Basic information may be shared with affiliated temples for counselor services and community connections.
Legal Requirements:
We may disclose information when required by law, court order, or to protect safety and legal rights.
Service Providers:
We work with trusted third-party service providers for payment processing, data storage, and technical services under strict confidentiality agreements.
4. Your Privacy Rights
Access & Control:
You can access, update, or delete your profile information anytime through your account settings.
Privacy Settings:
Control who can view your profile, photos, and contact information through detailed privacy controls.
Account Deletion:
You can permanently delete your account, which will remove your profile and personal data from our platform.
Data Portability:
Request a copy of your personal data in a portable format upon request.
5. Data Security
We implement industry-standard security measures including:
- SSL encryption for data transmission
- Secure data storage with access controls
- Regular security audits and monitoring
- Staff training on data protection
- Two-factor authentication options
However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.
6. Nature of Our Service — No Guarantee, No Refund
We provide a facility and support:
YugalMilan is a matrimonial facilitation platform. We provide profile hosting, verification, search, communication tools and counselor support. We do not guarantee, promise or assure that you will find a suitable partner or that any match will result in marriage. Introductions, decisions and outcomes rest entirely with you and your family.
No refunds:
Subscription payments are for access to platform features for the stated duration, not for match or marriage outcomes. Because access is activated immediately, all payments are final and non-refundable — except for verified duplicate charges or payments where the subscription was never activated.
Contact Us About Privacy
If you have questions about this Privacy Policy or your data:
Email: privacy@devotee-matrimony.com
Address: Data Protection Officer, YugalMilan.com (A unit of Gaurvani Ventures LLP), 10A Dhanvantri Puram, Ghaziabad 201002
Response Time: We respond to privacy inquiries within 48 hours